Here are some of the more frequently asked questions. However, if your question isn’t answered here, please email us hello@mytabsapp.com and we will be happy to help
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There are 3 products, Tabs Express, Tabs, and Tabs enterprise. Each offers different capabilities depending on your business needs.
Tabs express is a subscription based product with an option of per user or per shift cost – and that’s the only cost for running it, no monthly minimum
Tabs has a software installastion cost and a minimum monthly cost for shifts
Tabs enterprise is essentially a bespoke system based on tabs® so the cost would vary according to the solution.
Tabs express – instantly available for a free trial on sign up
Tabs – with proper onboarding by the tabs team and your business, plus whether any customisation is required, you can be up and running in as little as 2 weeks.
Tabs enterprise – naturally a longer lead time depending on the complexity of the integration into your business systems, but the tabs product owners will manage the project and keep you fully informed of progress at all times.
Each solution has a desktop portal and a candidate app, you also have the option to include both a candidate and client desktop portal. Some of our customers allow their clients to book their own shifts.
For Tabs Express no, but for Tabs and Tabs Enterprise you can add your own branding – this is agreed at project launch.
No – tabs takes the journey up to and including invoicing but does not process payments. Tabs express has no payment or invoicing functionality.
You can send a shift in as little as 3 minutes. As the shift is sent instantaneously, the first candidate to respond via our app will fill that shift. All actions are updated in real time.
Under your instruction, we can help you to initiate a vend off model (Tabs Enterprise only)
You can process as many as you need to, there is no limit.
Yes, we are dedicated to ensuring the right staff are in the right job. However, it is the agency’s responsibility to check submitted documents are genuine. Tabs express has no compliance functionality.
Yes, we offer a comprehensive reporting feature allowing you to analyse and evaluate your clients, temps and your business’s status or progress. Tabs express currently has no reporting functionality.
Currently health, hospitality, recruitment, logistics, construction, call centres, engineering, leisure but we haven’t found any sector where our products don’t work, yet!
No, we do not manage data as a CRM.
Tabs is not an HR system, we do not monitor staff absences for example. However tabs / tabs enterprise have a sophisticated pay rate calculation function that enables you, the client, to input your own rates and rules according to your business needs. Tabs express allows for one rate to be input per shift.
We have a team on hand via our Help Desk. You will also have access to a product owner for tabs customers and a dedicated account manager for enterprise customers.